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Enroll America Post Open-Enrollment Survey

Basic Questions

Thanks to you, over seven million consumers have enrolled in coverage through the health insurance marketplaces, and millions more through Medicaid and CHIP. Your participation in this post-open enrollment survey will help Enroll America capture best practices and barriers to enrollment.

The results from this survey will be shared out at our State of Enrollment: Getting America Covered conference, June 16-18, in Washington, DC and through a post mortem report Enroll America will be releasing in June.

You will also have the opportunity to evaluate Enroll America as a partner. Your input is very important to us as we reflect, retool, and prepare for the important work ahead to help consumers get (and stay) covered.

The survey takes approximately 30 minutes to complete. You can save your progress at any point by clicking the “Save and continue survey later” link at the top of each page.

Please submit your responses by Thursday, April 18.
6. Please define your organization and its role (pick as many that apply):
7. Is your organization in a state-based marketplace, federally-facilitated marketplace, or state-partnership marketplace state? Select all that apply.
8. Is your organization conducting outreach to raise awareness about the new health coverage options made available by the Affordable Care Act?
9. Does your organization provide application and enrollment assistance?
10. Do you or your organization work in a coalition of outreach and enrollment stakeholders and/or do you or your organization partner with other health coverage enrollment stakeholders?
11. Did your organization use a database —, State Voices database, or your own organization's database for example — to help identify and reach uninsured consumers?
12. Does your organization focus on a specific population or geographic location? Choose all that apply.
18. How engaged was your organization during the initial open enrollment period in terms of the share of your organization’s resources that went to supporting enrollment efforts?
19. How engaged will your organization be during the next open enrollment period compared to this one?
Reaching Consumers through Media

20. What forms of media do you think were most effective in reaching uninsured consumers? (Check one or more.)
21. Do you think enough media attention was paid to each of the following:
Space Cell YesNoDon't know
Availability of financial help/tax credits
The March 31st deadline
The individual mandate/fine
Application Process and In-Person Assistance

22. What criteria are most important to consider when selecting navigator grantees?
Space Cell Not ImportantSomewhat ImportantVery Important
Experience with health insurance applications
Experience with health coverage outreach/education
Experience working with uninsured populations
Location- near uninsured populations
Location- public transportation accessible
Prior relationships in community
Cultural competency
Language expertise
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